FAQs

For tiles stocked in the UK, we aim to deliver within 3-5 days. However, for imported tiles, delivery can take between 4-6 weeks. To ensure clarity on delivery times for specific products, we advise checking the 'Delivery Times' tab on each product page. This will provide you with the exact timings for the tiles you're interested in.

Yes, we offer international shipping for select brands. Please be aware that you will be responsible for any import taxes and the delivery costs from the port in your country to your doorstep. For an accurate quote and more details on how to proceed, please contact us. We're here to help you every step of the way.

As an online-only retailer, we don't have a physical showroom, which allows us to keep our prices competitive and our tile selection wide. We know how important it is to feel confident in your choices, so our friendly customer service team is always ready to chat and help you pick the perfect tiles for your project.

Plus, we offer samples so you can see and feel the tiles in person before making a decision.

Of course, we're more than happy to help with sample requests. Just get in touch with us to discuss your needs, and we'll do everything we can to assist you.